Delivery of your plants*
All of our plants are delivered by APC overnight courier with Tracking systemOnce they leave the nursery
they should be delivered the next day - ensuring that the plants are only in their boxes for the minimum amount of time
If you have provided an email address you will receive an email from the Courier company telling you that your plants are booked in and on their way - you should be able to track your order from here *Unless otherwise stated
our plants will be in a 1 Litre pot
Plants are well packed into boxes designed to give the plants the best chance to arrive in a good condition
Plants are packed in boxes with cardboard dividers and caned with assistance of cane-caps to prevent pots moving in the event of courier turning boxes upside down - we hope they won't , but it can happen !!*
We aim to get your plants out to you within 7 days-10 days of receiving your order-
Sometimes in quieter times it can be much less - even next day !In our really busy weeks -
especially when show season begins the time could be up to 2-3 weeks -
This will be shown on home page so you have advance warning !
If there is going to be any more time delay we will let you know*
If you know that you will be away between certain dates - please state on your order not to deliver between these times - Nothing worse than coming home to a box of sad dying plants !*
We try to let you know on our site if plants are sold out or when they will be available again
If you order plants that say available in 4 weeks then that's when we will send them out -
We are not in control of the weather - so sometimes it may be a bit delayed - esp in early spring where cold weather can slow up the growing process !
We won't send out parts of orders unless you specifically want us to - but then we have will to charge you extra postage Sorry !
You are free to cancel your order at any time prior to despatch*
When checking out just click on the correct area on the postage option
Make sure all your details are correct - and if you have a different delivery address
please make sure that's filled in , add any other instructions and off you go !For any deliveries outside mainland Uk - please enquire for prices
Look forward to sending you out some Happy , Healthy and well grown plants
Jooles and Sean - Heucheraholics A box full of plants almost ready to send !